Making Payments Using Smart Tuition
Boulder Valley has partnered with Smart Tuition (now known as Blackbaud Tuition Management) for the processing and collection of tuition and fees. By moving to a tuition management system, we are able to offer more options of payment. Smart Tuition is a convenient and secure way to pay tuition as well as other fees, deposits and fundraising amounts. You can use use your bank account, automatic withdrawal, debit or credit cards to make payments.
If you prefer, you can sync your Smart Tuition account with a “Bill Pay” account associated with your bank. In addition, there is an app that can be used on both iPhone and Android platforms to pay any bills you wish from your phone. It really is a one stop shop for most costs associated with the services the school provides.
Smart Tuition FAQ
Why is my monthly amount different?
Your total due may change each month due to fees, discounts, and adjustments to tuition that have been made by your school.
Who do I contact if I have a question regarding my bill?
You can call (888) 868-8828, 24/7 and a Smart Tuition representative will be happy to assist in answering your questions. If you disagree with the amount of tuition owed, then we will contact the school on your behalf and clarify the total due. Smart Tuition is not authorized to modify the amount of tuition due or arrange for alternative payment plans without the school’s approval.
Is there a way I can update my username and password?
You can update your password directly from your Smart Tuition account at www.parents.smarttuition.com or you can call us at (888) 868-8828 and a representative will be able to update your username and password.
I just realized my tuition is due in less than two days. What is the quickest way to make a payment?
Smart Tuition offers a couple of immediate payment options.
1. Pay online at www.parents.smarttuition.com
2. Over the phone 24/7, 365 days a year, by calling (888) 868-8828
Note: Payments made by phone and web are posted the same day they are received.
Can I pay using my bank’s online bill pay service?
Yes, you can utilize your bank’s online bill pay service to send payments to Smart Tuition. However, there are a few things to note regarding online bill pay. Online bill pay services do NOT electronically transfer funds to Smart Tuition. Your bank will actually mail a check to Smart Tuition. Because of this, we advise that you set up your online bill pay to occur at least 7 days prior to your due date to ensure the check is received by Smart Tuition before the due date.
What is the Smart Tuition parent help center and what can they help me with?
The Smart Tuition parent help center is where a dedicated team of parent specialists are available to assist with questions regarding your account 24 hours a day, 7 days a week, 365 days a year!
Our team of specialists can:
• Provide you with balance information
• Take a payment
• Review your payment history with you
• Update your payment information
• Update your personal/contact information
• Provide/change your online username and password
• Address any concerns regarding your account
I am currently setup to pay automatically each month, but I need to setup new banking information. How can I go about doing that?
Changes to banking information MUST be made at least three business days before your next scheduled debit. You can update your banking information within your Smart Tuition account or you can call us directly at the parent help center.
What is my school’s late payment policy?
If your payment is not made by your due date or you are carrying an outstanding balance, a late fee may apply. Smart Tuition will remind you of your upcoming payment to help you pay on time. We will also advise you when you have missed a payment to help you catch up and avoid future fees.
Are there bank fees associated with payments that are not successful?
A fee of $30 will be applied to your account for any failed payment processed via auto-debit, phone, web, and for failed check payments. Your bank may impose additional fees.
What credit cards do you accept?
Smart Tuition currently partners with Visa, MasterCard, American Express, and Discover. You can use your debit card if it has one of the above-mentioned company logos displayed on the card. Please note that if you choose to use your debit card, it will be treated as a credit card and a 2.65% convenience fee will apply. If you would like to use your checking account to pay, you can do so by mailing a check, making a one-time payment, or setting up automatic monthly payments directly from your checking or savings account.
What can I do once I have logged into my Smart Tuition account online?
On our parent website, you can do the following:
•Make a payment
•Review payment history
•Change/edit your payment information
•Update your personal information
•View and print invoices (for mail in payers)
•See an itemized breakdown of tuition, fees, and discounts billed to your account